United States population

Over the years, the US population has undergone through a rapid population growth. In 2011 the population of the US was estimated to be around 312,313,000, with a majority of the population living in the cities and suburbs. The urban dwellers made up 82% of the entire population.Advertising We will write a custom research paper sample on United States population specifically for you for only $16.05 $11/page Learn More In terms of geographical disparities, the population survey revealed that cities had high population than the rural areas, which were uninhabited. This paper will try to explain the factors that have contributed to the rapid American population growth rate in relation to social, economic and political aspects in regard to demographic change. In addition to this, the paper will examine how migration has influenced the American population (Dernbach and Environmental Law Institute 98). According to the Census Bureau of America, the population has increased dramatically since the enactment and implementation of the immigration and nationality act of 1965. It was estimated that around that time, the number of legal immigrants entering the United States was a quarter of a million per annum. By 1990, the figures had quadrupled to about one million immigrants per year. It is prudent to mention that the majority of the immigrants came from the South American countries. In connection to the Latin American immigrants, the census conducted by the Census Bureau in 2008-2009 established that in terms of birth rate, the number of children born in the United States belonging to the minorities constituted 48.6% forming the bigger chunk Causes of increased population growth rate in America There are various factors that have contributed to the population explosion in America. One of these factors is increased food production. It is estimated that after the World War II the world faced a recession in its economy especially in Europe. Av ailability of processed goods reduced drastically and precipitated the need by these countries to look to other countries for its raw materials. America benefited from this scarcity by increasing land under cultivation, this undertaking did not only prove profitable in the economic sense, but also affected its population growth on a positive scale where the growth rate doubled from the census conducted in the 1900. It is believed that a society that is food sufficient is able to increase numerically. The continued influx of immigrants, both legal as well as illegal, continues to be a major contributor to population growth rates. The United States of America has remained to be the most preferred immigration destination due to the better economic opportunities it offers to its populace.Advertising Looking for research paper on geography? Let's see if we can help you! Get your first paper with 15% OFF Learn More Whereas the government of the United States of America has p ut elaborate measures to ensure that it controls legal immigration, the existence of the black market has aided the illegal immigrants to sustainably thrive in the country. As noted by Kandel, (64), some unscrupulous business men opts to employ this illegal immigrants for some manual jobs so that they can pay them less than the minimum pay set by the labor laws. Since the illegal workers have no avenue to raise their grievances, they end up working in such establishment hence sustaining their livelihood in the United States. This has adversely affected the level population growth rates. The provision of better health care services in America is estimated to have reduced mortality rate to be below one percent. Over the years, the American government has invested huge sums of millions of dollars in providing cheap and affordable health care by formulating laws that have seen improved access to health care facilities in addition to improved health care delivery. After the World War II, many European countries embarked on a massive expedition to safeguard its population after massive lives were lost. This was precipitated by the United Nation Council formulating the Bill of Rights which stipulated that every person is entitled to the right of life and health. These measures ensured that the American citizens got the best health care. In addition to availability of health care services, the American government has improved public health through the provision of water and sanitation, through improved public health contagious illness and diseases associated with poor sanitation have been eradicated by construction of efficient sewerage systems, separate water and gas lines and also through recycling of sewerage water through treatment. The American population growth rate can also be associated with improved medical technology that has seen some diseases that increased the rate of child mortality like smallpox being eradicated through vaccination. Medical technologies have also seen the war against diseases caused by bacteria being won through availability of antibiotics that have proved useful in treating almost all diseases caused by bacteria pathogens. This has translated to reduced mortality rate that has seen the American population increase drastically making America the third most populous country in the world.Advertising We will write a custom research paper sample on United States population specifically for you for only $16.05 $11/page Learn More The other factor that has led to massive increase of the American population is better economic strategy. Unlike most European countries which were devastated by the World War II. America had a sound and vibrant economy which had made most of its citizen to have jobs and access to important basic needs such as food, shelter and clothing. This precipitated the increase in population. Also, after the war, most of the European economies could not produce their own go ods and services and had to rely on imports making their economies to take a plunge in the world rating. These facts also led to mass exodus of Europeans migrating to America to smart their businesses. The impact of having an improving economy was directly proportional with population growth rate (Kandel 124). Consequence of a rapid population growth rate in America Although increased population growth reflects a thriving society, it has negative consequences in various facets of life and the economy. One of the negative attributes in having a rapid population growth rate especially in America is increased pressure on the environment, with an estimated 82% of the American population living in the urban areas especially in cities. These has translated to increased environmental degradation in terms of air pollution leading to global warming that has resulted to most states in the south coast experiencing level three typhoons that have been increasing over the years. The southern stat es have had their share of environment calamities ranging from high-level tornadoes to increased levels of floods. Also, it is prudent to mention that the increased population has led to increased pressure on land in terms of fertility and crop production. Fertility has reduced with over cultivation causing people to relay on fertilizers that pollute the soil as they destroy microorganisms that are necessary for aeration of the soil (United Nations Human Settlements Programme 68). In the economic sense, an increase in population results to unemployment especially if the rate of population growth is not proportional to economic growth, which results to increased levels of poverty. In America, the government is tasked with the mandate of looking after its citizen in terms of providing shelter, clothing and meals to the homeless and the poor. This provision has made the government to incur a lot of expenditure in facilitating such undertakings. In the economic perspective, these measur es are expensive considering that at the moment, the world is coming from a global recession that has seen the American economy adversely affected.Advertising Looking for research paper on geography? Let's see if we can help you! Get your first paper with 15% OFF Learn More Solution to the rapid population growth rate in America Over the years, analyst of the American population growth rate have grappled with the question of how to have a viable population growth rate that is both environmentally and economically sustainable, having in mind that the problem that is facing China and Europe where majority of the population comprises of the old rather than the youth translating to both economic and social disparities, where in the future there will be no working class and the government will have to invest in taking care of its ageing population. Some American analyst and organizations like the United Nations have come up with various proposals in line to having a sustainable population, one of the measures is through family planning and spacing of children. This has been facilitated by the provision of scientific family planning methods and availability of contraceptives in the market. This will reduce the cases of unplanned pregnancies as well as juveni le pregnancies that have over the years experienced a dramatic increase, which has resulted to increased population growth as well as increasing the poverty rate as most of these young adults are unemployed (Hartman 36). The other solution given by some analyst in regard to having a viable population that is environmental friendly is by reducing over reliance on some economic resources that have contributed to economic degradation like oil. Oil causes a lot of emission into the atmosphere causing global warming that is associated with all the environmental catastrophes that the world faces today. Also, toxic gas emission associated with oil have led to increased rates of bronchitis associated with diseases that eventually lead to death or poor respiration among the youth causing both economic and social problems. The need to adopt environment friendly alternatives to these resources has been spearheaded by the United Nation Environmental Program (UNEP). Also, land pressure should be reduced by coming up with improved means of soil conservation through using environment friendly fertilizers and by the American government developing the rural areas to ease the pressure on cities (Northrup 148). Another solution that is advocated for is the need to sensitize the American population, especially the immigrant communities, to understand how a rapid population limits their chances of accessing basic needs. Most migrant communities have the notion that by having their children born in America, they automatically become citizens. Even those who are aliens in America have resulted to this measure to ensure they remain as citizens in America. This is in disregard to the fact that most of them do not possess the right qualifications to guarantee them a job. These people have to result to manual work to sustain their livelihood and those of their children, but with the prevailing economic challenges, the end result is having a lot of poor and not so well educated migrants that have become a burden to society and the government (Louis 89). Works Cited Dernbach, C. John and Environmental Law Institute. Stumbling toward sustainability. New York: Environmental Law Institute. Print. Hartman, C. Edward. The Population Fix: Breaking America’s Addiction to Population Growth. New York: Edward C. Hartman, 2006. Print. Kandel, A.William. U.S. ForeignBorn Population: Trends and Selected Characteristics. Chicago: DIANE Publishing. 2011. Print. Louis, Arner George. Consanguineous Marriages in the American Population. New York: Echo Library. 2007. Print. Northrup, Cynthia. The American economy: a historical encyclopedia. New York: ABC- CLIO, 2003. Print. United Nations Human Settlements Programme. Planning sustainable cities: global report on human settlements 2009. Nairobi: UN-HABITAT, 2009. Print Environmental Law Institute, 2002 This research paper on United States population was written and submitted by user Jayden E. to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Course Description Essays

Course Description Essays Course Description Essay Course Description Essay Course Description This class covers generalist pattern accomplishments in the beginning stage of the assisting procedure with persons and households. Initially, basic communicating and questioning accomplishments indispensable to the assisting relationship within all system sizes are introduced and practiced. Following this basic accomplishment debut, pupils learn the undertakings and accomplishments required in the beginning stage of pattern, including readying, battle, foremost interview accomplishments and instance certification. Students so learn the procedure of roll uping relevant societal, psychological, cultural, economic, biological and religious information from both persons and households utilizing a strengths position. The procedure of analysing and synthesising this information for the intents of job preparation is besides introduced. The stairss of the catching procedure which link appraisal to intercession are besides examined and practiced. Last, instance direction as a signifier of so cietal work intercession is examined from an historical and modern-day position foregrounding the brokering and protagonism functions. Throughout this class accent is placed on the pattern and application of accomplishments through the usage of function dramas and other synergistic exercisings utilizing instance examples representative of the client populations with whom the pupils work. Topographic point of Course in the Curriculum This class is the 2nd portion of the three class generalist societal work pattern sequence. It is taken during the same semester as the first class in the sequence, Social Justice: Practice with Organizations and Communities ( SWGS 6319 ) . ( Students, who have taken SWGS 6320 Generalist Social Work Practice with Organizations and Communities, may replace that class for SWGS 6319. ) Course Aims Upon completion of this class, pupils are expected to: 1. Get the basic Renaissance man pattern accomplishments to interpret an apprehension of the interaction of environmental and biological, psychological, societal and religious factors into work with clients. 2. Develop basic accomplishments to prosecute clients in the assisting procedure. This includes the relationship constructing accomplishments of interviewing, communicating and relationship accomplishments. 3. Learn the rules and techniques of roll uping, forming and measuring informations in order to develop basic biopsychosocial and religious appraisals of diverse clients and/or household systems and to analyse the interplay of multiple systems. 4. Guided by a strengths position, develop basic accomplishments related to the procedure of issue preparation, , end scene and undertaking about worker and client s function in the assisting procedure and intercession mode ( s ) and methods. 5. Develop the ability to place programs of action with clients to assist beef up their capacity to cover with issues, based on the appraisal of strengths, resources and obstructions within clients and their environments. 6. Develop a basic apprehension of how the societal worker s self-awareness pertaining to gender, age, civilization, race, ethnicity, sexual orientation influences the witting usage of ego in pattern. 7. Analyze the function of personal and professional values in pattern and the possible ethical issues and quandaries that may emerge. 8. Develop an consciousness of the impact of diverseness on the appraisal and intercession procedure ( i.e. civilization, gender, etc. ) between worker and clients and among a wide scope of clients. 9. Develop an ability to place and run in a broad scope of interventive functions such as facilitator, go-between, advocator, counsellor, accelerator, and societal agent. 10. Develop a beginning ability to implement a program of action, scheme for measuring intercession and program for future activities through the application of critical thought accomplishments. 11. Acknowledge the demand to orient the appraisal and intercession procedure to run into client s specific demands, particularly as it relates to populations at hazard including immigrants and refugees. 12. Have a basic apprehension of instance direction with diverse populations with peculiar attending to the accomplishments of brokering and protagonism when associating clients to needed services.

Odyssey Essay Example | Topics and Well Written Essays - 1500 words

Odyssey - Essay Example Penelope is an ideal woman in her times because is a generous Queen, she respects and follows the elders, influential men, and the gods, she is clever in keeping the suitors away and managing the household, and she remains virtuous as a wife. One of the greatest virtues of Penelope is her goodness as a Queen. When a beggar (who is actually Odysseus) brings her news about her husband, she treats him kindly and lavishly. She tells her maids to give him a good washing and a nice bed because tomorrow, â€Å"he can sit in the hall beside Telemachos and expect to dine there; and it will be the worse for any of those men who inflicts heart-wasting annoyance on him† (Homer 19.317-325). She is the kind of woman who dotes on a stranger, and a beggar at that. Her great love for her husband seems to spill over to other people too. Furthermore, during the arrow shooting context, his suitors make fun of the beggar. Penelope defends him and tells him to also try his hand in the contest (Homer 21). These actions manifest how good she is as a queen and as a person. She respects all people whatever their social status is. At the same time, she values the beggar enough to even let him participate in the contest. Her hand in marriage is the prize, but she gives equal chances to all. As a queen, Penelope is an ideal monarch with esteem for every person of every social class. Penelope is an ideal woman because she follows the counsel of the elderly and other men and fulfils her duties to the gods. After learning about Antinoà ¶s’ murderous plans against her son, Penelope weeps endlessly. Euryclea, an old nurse, advises her to pray to Athene who will protect Telemachos as she does for Odysseus: â€Å"Ascend your chamber with your ladies here,/And pray the seed of goat-nursd Jupiter,/Divine Athenia, to preserve your son,/And she will save him from confusion† (Homer 4.104-107). Penelope follows her advice and brings

Comparison between a mythical story and a short story Essay

Comparison between a mythical story and a short story - Essay Example He challenges any knight to hit him once if he could return the blow with in a year. Gawain takes up the challenge. He chops off the head of the Green Knight, but the Green Knight picks up his head and rides away. Gawain has one year and one day to make it to the Green Chapel in order to fulfill his agreement. The trip was treacherous and far. Finally, he comes to a castle, where the Lord is Bertilak de Hautdesert. Gawain and Bertilak make a deal. Everything Gawain earns in a day he will exchange with Bertilak for everything he captured hunting. In three days, Gawain gains kisses and a girdle from Lady Bertilak. He gives Lord Bertilak the kisses, but keeps the girdle due to its magical powers. Gawain goes and meets the Green Knight. He only gets nicked on the neck due to the girdle. After the blow, the Green Knight reveals he is Lord Bertilak. The whole quest was set up by Arthur’s sister. Gawain felt that he failed in his mission for not keeping his word and keeping the girdl e. In â€Å"A Worn Path†, Phoenix starts out on a day’s journey. She is an lder black woman. Phoenix is described as small, frail, and almost blind. Her troubles are the wooded area that she is traveling. Thorn bushes grab her dress, but she patiently frees herself without ripping her dress. A scarecrow frightens her, but she keeps going.

Tennessee V. Garner Research Paper Example | Topics and Well Written Essays - 1750 words

Tennessee V. Garner - Research Paper Example The woman who had reported the said burglary explained to them that she had witnessed someone break into the next door and the officers quickly responded by searching the said premise. As Hymon covered the back, he saw someone running from that address and pursued him. With the help of his flashlight, he spotted someone hiding next to a backyard fence thirty to forty feet away and commanded the young man to stop but the suspect ignored and made an attempt to jump off the fence. It was at this moment that Hymon fired a shot that struck the fleeing suspect in the head as he fell. Later identified as fifteen -year-old Edward Garner, the suspect died while undergoing treatment shortly after the shooting incident. Later in 1975, Garner’s father filed a civil suit against the police department of Memphis, the mayor, director of police and the officer involved-Hymon claiming that his son’s constitutional rights had been violated (Blume, 21). In this suit, the slain suspect rights were said to have been violated by Officer Hymon under the 4th, 8th and 14th amendments at the time of his shooting. The other defendants were sued for to taking due care in the hiring process and poor supervision of the police officer that the plaintiff claimed was responsible for his son’s death in equal magnitude (Blume, 23). The first trial was held in 1976 and in the end; the district court gave a motion for a verdict directed in favor of the city and its police department. On appeal, there was an affirmation by the Sixth Circuit on aspects of the ruling by the district court in their decision to dismiss the case against individual defendants. The court was however instructed to review if municipality had the liberty to be granted immunity because its policies were in tandem with state law and not so, relook into whether deadly force while arresting

Business Development Plan and CRM: Thomas Cook Group

Business Development Plan and CRM: Thomas Cook Group 1.0 ABSTRACT Customer relationship management(CRM) consists of the processes a company uses to track and organize its contacts with its current and prospective customers. CRM in its broadest sense simply means managing all customer interactions. In practice, this requires using information about ones customers and prospects to more effectively interact with its customers in all stages of its relationship with them. We refer to these stages as the customer life cycle. The customer life cycle has three stages: Acquiring customers Increasing the value of customer retaining good customer BUSINESS DEVELOPMENT The specialist area o fbusiness development comprises a number of techniques and responsibilities which aim at gaining new customers and at penetrating existing markets. Techniques used include: assessment of marketing opportunities and target markets intelligence gathering on customers and competitors generating leadsfor possible sales advising on, drafting and enforcing sales policies and processes follow-up sales activity. Project work: Learning of the major products and services of Thomas Cook (India) Ltd. Major Clients Major Competitors Acquiring a larger market share Learning about Customer Relationship Management Objectives Acquiring new customers. Retaining existing customers To have larger market share Limitations: Sometimes it is very hard to get an appointment with a corporate client as they have tough schedules. Meeting the right person in the organization is not an easy task who has the decision making power. Lack of transparency by companies in providing their data. Time period constraint was there for carrying out analysis. 2. INTRODUCTION 2.1 Company Profile Thomas Cook Group plc is a leading international leisure travel group, created by the merger of MyTravel Group plc and Thomas Cook AG in June 2007. Thomas Cook Group plc is a fully listed company on the London Stock Exchange. Thomas Cook (India) Limited is a part of Thomas Cook Group. It remains as a subsidiary of TCIM Limited, an unlisted private company, incorporated under the laws of England and Wales having its Registered Office at Peterborough, England, U.K. and holding 55.87% of the post Rights Issue paid-up equity share capital of the Company. Thomas Cook UK Limited (TCUK) apart from holding 21.45% of the post Rights Issue paid-up equity share capital of the Company, also holds 100% holding in TCIM Limited. Thus, TCUK indirectly holds 77.31% of the present paid-up equity share capital of the Company. 2.2 Thomas Cook (India) Limited During the year 2008, the Company successfully consolidated various businesses across Thomas Cook (India) Limited and its subsidiaries. The Company derived the synergy benefits in 2008 arising out of various initiatives like network harmonization, closure of non-core and loss making units, manpower realignment, and contributions from tourism boards for marketing spends, re-negotiation with vendors due to increased bargaining power. The one-time cost of integration amounted to Rs. 69.8 million. Thomas Cook organized a 19 city Summer Holiday Sale, a pan-India Holiday road-show offering the best Holiday deals. The roadshows were very successful giving a boost to the Domestic Business. The year 2008 was focused on Domestic Tourism with its launch through the brand name: My India, My Way. During the year, packages catering to the needs of different segments of customers were created. the Company was the first Travel Company to offer Indian Rail Bookings online in partnership with IRCTC on its portal. Further, the Company also integrated with Hotels4u real time on www.thomascook.in giving its online customers first hand access to over 30,000 hotels in the Hotels4u inventory. The Company also tied-up with Axis Bank for pre-paid forex card which offers exchange upto 7 currencies. Thomas Cook (India) Ltd. is the largest integrated Travel and Travel related Financial Services Company in the country offering a broad spectrum of services that include Foreign Exchange, Corporate Travel, Leisure Travel, and Insurance. The Company launched its Indian operations in 1881 and is celebrating its 127 years of world-class service in India. Thomas Cook (India) operates in the following areas of business, namely:Leisure Travel, Corporate Travel Management, MICE, Foreign Exchange, SWIFT Network, Travel Insurance, Credit Cards, Pre-Paid Cards, Life Insurance and E-Business. Post March 31st 2008, Thomas Cook (India) Limited (TCIL) is a part of Thomas Cook Group plc UK (TCG). On March 7th 2008, TCG announced its decision to acquire TCIL from Dubai Investment Group. Thomas Cook Group plc is one of the largest travel groups in the world with a market capitalization of approximately US$6 Billion. In June 2006, Thomas Cook (India) acquired LKP Forex Limited and Travel Corporation (India) Pvt. Ltd. (TCI).TCIL presently operates in over 61 cities across almost 166 locations in the country. The company has overseas operations in Sri Lanka which is a branch of TCIL and Mauritius which is a subsidiary of Thomas Cook (India). The Company employs over 2,500 resources and is listed on both the Bombay Stock Exchange as well as the National Stock Exchange. Thomas Cook (India), over the years has received several prestigious awards such as the Golden Peacock Award for excellence in Corporate Governance and the Pacific Asia Travel Association (PATA) Golden Award for Best Travel. Recently, the Company won the Best Tour Operator at the CNBC Awaaz Travel Awards 2008 and was also accredited the P1 rating which is the highest financial rating given by Crisil. 2.3 Financial Facts of the Company Revenues as on December 31, 2010 as declared in the annual report was Rs 2588 million crore. A dividend of 37.5% on the equity share capital had also been the proposed dividend on the equity capital and preference Capital absorbs Rs. 93 million for dividend and Rs. 16 million for Dividend Tax. 2.4 Listing of Shares THOMAS COOK INDIA LIMITED is listed on two Stock Exchanges in India viz. Bombay Stock Exchange Limited, Mumbai and National Stock Exchange of India Limited, Mumbai. 2.5 Principal Bankers: State Bank of India ICICI Bank Limited HDFC Bank Limited IDBI Bank Limited Deutsche Bank Standard Chartered Bank The Hong Kong and Shanghai Banking Corporation Apart from this Thomas Cook has won the following awards: Best Travel Agency Award2004 given by TTG Asia Part of Pacific Asia Travel Association (PATA) for the 5th year in succession. The Golden Peacock Award for Corporate Governance, for the second time in a row. The Criteria for this award are transparency, excellence in conducting business, various levels of management, social and environmental responsibility, ethical business practice and Consistent creation of value for all the stakeholders. The National Tourism Awardfor 2001-2002 2002-2003, winning the second rank in category 1 for the company that achieved the highest foreign exchange earnings from Ministry of Tourism. National Tourism Award Best MICE Operator2006-07 National Tourism Award 3rd prize Inbound Operator2006-07 The Association of Business Communications of India(ABCI) where the company won the first prize for its website www.thomascook.co.in Awarded The Best Outbound Inbound Tour Operator of the Year award at the Hospitality India Awards 2006 hosted by Hospitality India. Recipient of the prestigious Government of India Ministry of Tourism award for Excellence in Conference Tourism Best Travel Agency India for the year 2008by TTG Asia Part of Pacific Asia Travel Association (PATA) Best Tour Operator by CNBC Awaaz in 2008 Best Outbound Tour Operatorin the 4th Hospitality India Explore the world Annual International Awards 2008 2.7 SWOT ANALYSIS Strengths Image Overall presence Customized services Efficient sales staff High focus on customer satisfaction Handling last minute transactions Weakness Inability to fully cover each market Not aggressive in advertising Opportunities Unexplored Market Hotels in Manesar Threats Other players in foreign exchange market. 3.0 INDUSTRY ANALYSIS 3.1 About Foreign Exchange Market In todays world no economy is self sufficient, so there is need for exchange of goods and services amongst the different countries. So, unlike in the primitive age the exchange of goods and services is no longer carried out on barter basis. Every country in the world has a currency that is legal tender in its territory and this currency does not act as money outside its boundaries. So whenever a country buys or sells goods and services from or to another country, the residents of the two countries have to exchange currencies. Foreign exchange market is described as an OTC (over the counter) market as there is no physical place where the participants meet to execute the deals. The largest foreign exchange market is in London, followed by the New York, Tokyo, Zurich and Frankfurt. The market are situated throughout the different time zone of the globe in such a way that one market is closing the other is beginning its operations. Therefore, it is stated that foreign exchange market is functioning throughout 24 hours a day. 3.2 Need for Foreign Exchange If an Indian company exports cotton fabrics to USA and invoices the goods in the US dollar. The American importer will pay the amount in US dollar, as the same is his home currency. However the Indian exporter requires rupees i.e. his home currency for procuring raw materials and for payment to the labour charges, etc. Thus, he would need to exchange US dollar for rupee. If the Indian exporter invoices their goods in rupee, then the importer in USA will get his dollar converted in rupee and pay the exporter. From this we can infer that in case goods are bought or sold outside the country, exchange of currency is necessary. 3.3 Following are the major bifurcations: Full fledge moneychangers these are the firms and individuals who have been authorized to take both, purchade and sale transaction with the public. Restricted moneychanger these are shops, hotels, etc that have been authorizes only to purchase foreign currency towards cost of goods supplied or services rendered by them or for conversion into rupees. Authorized dealers these are the ones who can undertake all types of foreign exchange transaction. Banks are the only authorized dealers. The only exceptions are Thomas Cook, Western Union. 3.4 Participants in foreign exchange market The main players in foreign exchange market are as follows: Customers: The customers who are engaged in foreign trade participate in foreign exchange market by availing the services of banks. Commercial Banks: They are the most active players in the foreign exchange market. Commercial banks dealing with international transaction offer services for conversion of one currency into another. They have a wide network of branches. Central Bank: In all countries Central Bank have been charged with the responsibility of maintaining the external value of the domestic currency.. Generally this is achieved by the intervention of the bank. Exchange Brokers: Forex brokers play a very important role in the foreign exchange market. However the extent to which the services of foreign brokers are utilized depends on the tradition and practice prevailing at a particular Forex market centre. Overseas Forex market Speculators 3.5 Major Competitors The major players in the foreign exchange market VKC FRR WEIZMANN FCM TT FOREX CENTRUM RR SEN MERCURY 4.0 SERVICES 4.1 Holidays Inbound Inbound Tourist refers to tourists/ travelers coming to India. Inbound tour operators promote India as a tourist destination. TCIL organizes tours for foreign tourist visiting India. TCIL organizes Individual tours, group tours and Conferences. Various services offered in inbound business are accommodation, ticketing, roundtrip, excursion, land arrangements, airport transfer etc. These services are procured from providers of these services like hotels, airlines, transporters, guides etc. within India. Customers are typically individuals and are sourced by overseas principals, tour operators or travel agents. TCI, one of the subsidiaries is among the leaders in inbound tourism and works closely with tour operators worldwide. TCI has a widely distributed network of travel agents and tour operators worldwide. It has around 20 offices in India and a total of 11 offices in USA, Canada, UK, France, Germany, Spain, China, Korea, Japan and Australia. TCIL also acts as a ground handling agent domestically for Charter flights coming from international destinations. TCIL also offers customized individual holidays, group escorted holidays, MICE (Meeting, Incentive, Conference and Exhibition) arrangements and emergency medical assistance. Inbound travelers handled by our Company are primarily from Europe and USA.TCIL enters into business arrangements with the foreign tour operators for servicing their customers when they arrive in India. 4.2 International Holidays Outbound tourist refers to Indian Nationals traveling out of India. TCIL offers outbound tour packages across approximately 50 Countries. Outbound packages include various services like air tickets, visa, travel insurance, airport transfer, hotel accommodation, sight seeing, etc. International Holidays is further classified into following categories: Group Escorted Holidays: These are ready made packages where a group of travelers is escorted by a Tour Manger. Customised Individual Holidays: Tailor made packages based on individual requirements MICE: Dealers/Employees are sent on tour by Corporates. Sales agency amongst others for Star Cruise, Rail Europe, Globus, Cosmos Tours, Greyhound, Amtrak, Rocky Mountaineer Vacations, Japan Rail and Costa Cruises 4.3 Domestic Holidays Domestic Travel refers to Indian Nationals (Tourists, Business Travelers, Students, Leisure travelers) traveling within India. Various services offered are accommodation, ticketing, roundtrip, excursions, land arrangements, airport transfer, etc. These services are procured from service providers like hotels, airlines, transporters, guides, etc. TCI, one of our subsidiaries specializes in special interest and incentive tours, conferences and air charter / cruise ship ground operations. It operates its own Taj Mahal Tour and Delhi City Tour and is a General Sales Agent (GSA) for the Palace on Wheels and the Deccan Odyssey. TCIL is an active member of various industry and professional organizations. 4.4 Air Tickets Book your Air Tickets for your travel with TCIL either offline or online through the sitewww.thomascook.in.   Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚   TCIL offers a complete range for flights, right from Low Cost to Full service Airlines, to choose from. 4.5 Rail Tickets Book your Rail Tickets for your travel with Thomas Cook either offline or online through the sitewww.thomascook.in. You can choose either Indian Rail Tickets that are available via IRCTC or International Rail Tickets via Rail Europe. TCIL offers a complete range for Rail Bookings, International or Domestic. 4.6 Corporate Travel Corporate Travel forms a dominant share of overall travel business of our Company. TCIL manages the travel budgets of several large national and multinational companies. The large scale of operations enables it to effectively manage travel budgets of several Multi National Companies, Blue-Chip companies and Multinational banks to their advantage. The Company provides Integrated Travel Management / Advisory Services to more than 300 Corporates. TCIL provides customers a complete basket of products for all their travel needs: Air Reservations Hotel Reservations Land arrangements which includes sight seeing, car rental, transfers etc. Passport / Visa Service Conference / Incentive tour arrangements Foreign Exchange Insurance The branches specialize in offering tailor-made Travel Policies for each corporate, thereby bringing savings on spend. Based on requirements and volumes of business, corporate are serviced either by having a dedicated relationship team visits clients office regularly or having a dedicated expert travel consultant with Centralised Reservation System located at the clients site as an implant. 4.7 Meetings, Incentives, Exhibitions Conferences Experience:This refers to the experience of the travelers right from the time they board the airline to the foreign destination till the time they come back. The travel here is a REWARD for the dealers/employees of the company who have done well over a period of time. The company (as well as the employees) expects the trip to be an enjoyable, hassle free and fun filled experience. Thomas Cook understands their concern and provide them this experience through our:- Experienced, dependable and extensively traveled Tour Managers, who are available with the group 24 X 7, provide their personalized services to the group and at times, act as crisis managers. In contrast, the other tour companies often send their ticketing person as the tour manager. The requests for special Dietary requirements are taken care of completely. The Indians are very particular about the food they eat (e.g.) Jain food. It is made sure that the clients get the same, irrespective of the location they are traveling to. The sightseeings that are offered are often exotic and different from the rest of the tour operators. Customer Focus/Customer Centric/Exceptional Service:This primarily refers to the experience of the corporate with the sales representatives. There is a huge extent of customization in case of a MICE trip in terms of destinations, hotel requirements, conference needs, sightseeings to be covered, gala dinner venue, team building activities etc. The prime focus is always to cater to our customers specific needs and the intent is to delight the customer by always delivering more than promised by us/expected by them. Dependable:This comes out of the reputation of the company (TCIL) and the vast experience of handling a large number of MICE movements in the past. The fact that TCIL has trusted business partners (suppliers) for every destination and that there is always an experienced tour manager with the group ensures that the clients feel secure when they travel with us. Moreover, the reputation of the company ensures that there will be no let up in the service quality and there wont be any trivial financial issues. Reservoir of Knowledge:The experienced employees of the MICE business make sure that they function as a travel consultant to the client rather than being a travel agent to them. It is believed that with the expertise, TCIL is in a position to provide multiple options to our customers. This is especially true in case of clients who have a budget constraint. Once the client is provided with multiple options along with the pros and cons for the same, they are in a much better position to take a decision regarding the destination as well as the services that they expect us to provide them. Value for Money/Cost Effective: TCIL is committed to provide quality service to its clients and they do not believe in any compromise on the same (0% Compromise). It is made sure that the experience that our clients get is of a greater value than the cost that they pay for it. If TCILs cost is more than the competition, then there is ALWAYS a very strong reason for the same (which could be better quality of hotels, better airlines, EXTRA inclusions etc.). Product Innovation:Over the last decade or so, the MICE industry has been booming. Since then, some of the companies have been traveling each year (with multiple incentives/conference tours). They are always looking out for new destinations for the incentive trips. TCILs endeavour is to be ahead of the competition at all times and product innovation is one way of doing that. TCIL has promoted new destinations at different points of times which have traditionally never been thought of for a MICE trip. E.g. Jordan, Japan, Macau, Canada. Moreover, within the same destinations, TCIL has managed to change the product mix by changing the venues for Gala Dinner (at cruise, Desert Safari etc.) or including some exotic sight seeings or providing some out of the box team building activities or in any other way. Wide Reach:TCIL is confident of providing our customers with the best of the services at any destination that they wish to visit. This is due to the vast resources of the company and due to the number of trusted business partners that we have all over the world. One Stop Shop for MICE needs/Integrated travel services:Its the firm belief that once the customer enters one of our offices, all his travel needs will be catered to. TCIL provides the customer with the forex services, insurance cover and a travel card. Moreover, TCIL can service their visa requirements better than any other tour operator because of our goodwill and the relationships that we have with the various embassies/consulates. We have the ability to provide the customer with a 360 degree experience on a consistent basis. Work with Play:This is particularly true in case of the corporates who have an offsite for a conference/meeting. TCIL ensures that after a hard days work, they have a relaxed and fun filled evening. This can be done by sending them on a night cruise or by treating them to a Gala Dinner with free flow of liquor and a Live DJ. In one of the cases, we had sent a couple of VJs and RJs (RJ Taraana) from India who made sure that everyone from the group was involved in the fun activities. 4.8 Thomas Cook Credit Card Salient Features: Thomas Cook Titanium MasterCard features in brief: The card has been specially designed for frequent travelers. Attractive 6 reward points for each spend of Rs.100 on the card on Thomas Cook products Free Delivery of Foreign Exchange within city limits Rs. 5,000 discount on any Thomas Cook GIT product 1 Free Air ticket to a domestic destination on the issuance of new card Complimentary travel inconvenience insurance policy Access to MasterCard travel lounges at Airports across the world Redemption of reward points for Thomas Cook holiday packages, hotel stays, air tickets, airline upgrades, etc Conversion of Thomas Cook reward points to frequent flyer miles convert the reward points earned on card to frequent flyer miles on select domestic airlines. Positioned as a comprehensive travel card Assured gifts for the joining fees free air ticket / discount voucher Higher reward points for card swipes at Our Companys outlets Redemption of reward points against Thomas Cook products encouraged 4. 9 Travel Insurance Insurance business of being carried out through our 100% subsidiary Thomas Cook Insurance Services (I) Ltd. (TCISL). TCISL is a corporate agent of Tata AIG General Insurance Company Limited. TCISL entered insurance distribution in 2001 and offers the following products and services: TravelCare (Overseas Travel Insurance)- Travel Care offers security for travelers which covers travel insurance, hospitalization, loss of documents, Repatriation of Remains, emergency Cash Advance or any other crises which requires assistance. FamilyCare- An Overseas travel Insurance cover for entire family of 4-5 persons with single overall sum insured. ScholarCare (Overseas Student Insurance)- A customized product for all students studying abroad which ensures timely assistance in case of unexpected surprises in a foreign land. CorporateCare (Overseas Corporate Travel Insurance)- For Companies where employees travel abroad frequently on work, we have customized group policies. All foreign trips undertaken by employees in a year are covered under a single policy. TCISL provides all insurance products at all our outlets, leveraging on ability to cross sell insurance products to our Travel and Forex customers. 4.10 Foreign Exchange Thomas Cook India is the largest non banking authorized Dealer in India providing an array of foreign exchange products and services to various customer segments in India, Srilanka and Mauritius It has the largest network of branches with 144 locations across 53 cities in India including 28 airport counters in major cities working 24 x7x 365 days. It also has a vast presence in Mauritius with 12 locations including international airport and also in Sri Lanka at 3 major locations. It has been awarded the best foreign exchange company by CNBC Awaaz for the year 2008 and 2009. 4.11 Service Strategy of Thomas Cook To deliver exceptional service to all internal and external customers By Being  Ã‚  Ã‚   By Providing  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   By Ensuring Proactive   Professional Service  Ã‚  Ã‚  Ã‚  Ã‚   Personal Care Speedy Flexible Transparent Reliable Creative 5.0 FOREIGN EXCHANGE Thomas Cook has been granted an authorized dealers license (category II) by RBI to deal in foreign exchange through its designated branches. Under this license, we have been, inter-alia, granted permission to undertake the following activities: 1. Retail purchases of foreign currencies and travelers cheques. 2. Bulk purchases/sales of foreign currencies from/to authorized dealers, money changers and franchisees. 3. Release / remittance of foreign exchange for the following activities: a. Private Visits b. Remittance by tour operators/travel agents to overseas agents/principals/hotels c. Business Travel (including for Central and State Government officials) d. Fee for participation in global conferences and specialized training e. Payment of crew wages f. Film Shooting g. Medical Treatment abroad h. Overseas Education i. Remittance under educational tie up arrangements with universities abroad j. Maintenance of close relatives abroad k. Stall rentals and participation fees in connection with participation in overseas exhibitions / fairs 4. Import and export of foreign currency and export of encashed Travelers Cheques 5. Maintenance of foreign currency accounts with banks abroad and undertaking forex cover operations in India and abroad. The activities permitted by RBI are carried out only at the specific locations permitted by RBI. As an Authorized Dealer, we are a member of the Foreign Exchange Dealers Association of India. Our Company provides the foreign exchange and payment solutions for: Individual travelers Foreign exchange for leisure outbound travelers Foreign Exchange for migration, employment, medical treatment Remittances for students studying abroad, gift remittances etc Encashment services inward remittances for inbound tourists visiting India, Non Resident / Resident Indians. Corporates Travel money and remittances for business travelers. On site support for inbound tour conferences. Film production houses traveling for shoots abroad. Remittances of tour proceeds for tour operators. Institutions Bulk purchases and sales of foreign currencies from Banks, Non Bank Retailers and Money Changers. Our business model revolves around leveraging its position as an Authorized Dealer with systems, ability and experience of handling large volumes of forex transactions for both wholesale and retail customers in a highly cost-efficient manner. 5.1. Network The strong network enables TCIL to attract large wholesale clients such as public and private sector banks, FFMCs and RMCs to use our services. TCIL has a strong network of approximately 160 offices in 55 cities and 100 RMCs Hotel Franchisee. The Company has foreign exchange counters at the international airports of Mumbai, New Delhi, Kolkata, Chennai, Cochin and Trivandrum which are open 24 hours and 365 days a year to cater to the needs of the international travelers. It also has a round-the clock Foreign Exchange counter at the New Delhi Railway Statio

The 8220Second8221 World War :: Essays Papers

The 8220Second8221 World War In the book The Battle for History, John Keegan, talks of the many different views on World War II. He takes into account other historical works such as Robert M. Kennedy’s The German Campaign in Poland, Christopher Duffy’s Red Storm on the Reich, The Struggle for Europe by Chester Wilmot and many others. He has already analyzed these other works. He has summarized the authors’ major points and used them to support his own theory, although Keegan’s theory about the written history of the war is quite unclear. The only theory that I could derive, is that â€Å"[it] has not yet been written.† (30) What does he mean by this? The works cited in the back of the book number over one hundred fifty. Numerous references are made to the works of other authors. Keegan does not seem to tell anything from his perspective, but state what he has read. All good and well considering this is history, but are the past events so clearly set in stone? Keegan seems to bring up questions throughout the book such as: did Roosevelt know of the attack on Pearl Harbor before it happened? â€Å"There have also been explorations of the allegation that Roosevelt had foreknowledge but chose not to act on it, as a means of bringing the United States into the Second World War on the anti-Axis side.† (17) Keegan does not do much to answer these questions, simply brings them into the picture. The book gives no feel of ending or resolution to most of the questions he brings about. Maybe this was his purpose. Topics in the book up from one place to another. In one paragraph Keegan may be discussing the use of the Enigma, a commercial cipher machine; in the next Keegan might begin discussing the use of U-boats. Although there is some logical flow through the book, for the most part the subjects are jumpy, causing the work to be choppy and cluttered babbling. It seems like the author is trying to squeeze as much as he can into as few pages as possible. Keegan does, however, give a good overview of the major events and inside action that went on during this significant period in world history. He speaks of rebellions, strategic bombing, spies and other elements that played a part in the downfall of the Third Reich.

National Westminster Bank Essay

Q1. Analyse the customer contact process during the account opening procedure. What aspects of the branch’s operation impact on each stage? From analysing the branch’s operation it is clear to see which parts of the banks operation impacts each stage of the account opening procedure. Firstly the customer arrives into the bank, usually customers go to the cashiers section, they are then referred over to the enquiries counter, where they are greeted by enquiry personnel who find out which of the banks service the customer requires. If the customer wishes to open a new account, a member of the records staff comes to administer the account opening procedure. It is the records staff who deals mostly with new customers. The records staff must to have a good basic knowledge of all the banks operations to be able to advise the new customer which account is best suited for them. They must find out if the customer wishes to invest money or if they wish to avail of the banks credit facilities. The records staff would not have an in depth knowledge of the investments available to new customers so more often than not a member of the investment section is called over to advise the new customer. Read more:  Banker’s Draft Natwest For credit facilities, the new customer is referred to the lending section for processing, as this operation is outside the record section staff jurisdiction. Once they account type has been established, the â€Å"formalities† begin (processing of customer details). Records staff go through forms to ensure that all key information has been gathered. This is probably the longest part of the account opening procedure with the customer as a lot of details need to be processed. Once all the details have been gathered by the records staff, the direct customer contact finishes. Customer details are then passed onto the administrative section and the machine room to finalise the opening of a new account and the paper printing (cheque books, log books, ATM cards etc.) How the different operations interact upon the Records section: Q2. How would you improve the process? Once the bank identified their problems the set out an improvement plan. They key areas identified for improvement were identified: > Signage > Inexperienced Staff > Limited staff for rush hours > Uneven flow of walk-in customers at peak times From a recent survey customers identified the following problems: > Account opening forms were not properly explained > Bank’s standard account pack was not sent out to customers > Some customers waited more than the standard 9 days to receive cheque book and bank card > Customer personal details were recorded incorrectly > Staff seemed uninterested in the customers needs > Customers wouldn’t recommend the bank to others All of the above points were taken into account in the banks improvement plan. Firstly the signage issue was tackled. This issue was clearly a problem when we visited the bank, see fig.1 It was evident from this, that the enquiries desk wasn’t clearly noticeable or signposted. To eliminate the problem of new customers queuing at the cashier’s desk (adding to queue delays in the bank) new signage was positioned around the bank clearly highlighting where the new customers were to go. While it was unfeasible to move staff permanently from section to section, records staff who are generally young and junior members of staff could be temporarily move around each of the banks operations. This would add to their training knowledge and enable them to give more specialised advice to customers. By doing this staff will get to know each others jobs, they will become more confident in their work, giving the sense of importance to the banks operation. This increases staff motivation which reduces boredom as boredom leads to mistakes. To assess the overall performance of staff’s training and progress, the bank could introduce ‘mystery shoppers’, a member of staff from another of the banks branches comes to open an account, goes through the whole procedure and at the end evaluates the staffs performance, identifies areas for improvement etc. As it was, the cashiers would go for their lunch, and it was the job of the records section to cover the cashier positions during lunch. This however was the busiest period for new customers wishing to open accounts. During the lunchtime rush customers could feel they were been rushed, inevitably resulting in mistakes occurring. To deal with this issue, lunch time for the bank staff could be divided up more evenly. Only a set amount of cashiers go for lunch at any one time, these cashiers do not take their lunch until the first group comes back, this way there is always somebody covering the records section to deal with new potential customers if they arrive during the lunch time period. To ensure the records section were not over burdened by new customers during the lunch time period, a system of ‘appointment only’ during the lunch time rush was set up. This way the records section could easily deal with walk-in customers in the mornings and afternoons, and during lunch time they knew how many customers to expect and spend the required time needed with each customer opening an account. This way the customer feels more at ease and the records section staff do not feel under pressure and rushed, reducing the amount of mistakes made. Customers felt that the account opening forms were not properly explained to them. This issue was tackled by more staff training and the ‘mystery shopper’ also helped by giving feedback. This helps the junior staff in training to interpret the forms better and be much more capable of explaining the forms to customers. In terms of the bank’s standard account pack not been sent out to customers, the bank set up a system of having all the leaflets on hand so the member of staff dealing with the new customer could make up a package there and then to suit the customers needs. It was identified that some customers waited more than the standard 9 days to receive their cheque books or ATM cards. This waiting period was improved by a more clear line of communication set up between the records staff, administration staff and the machine room. This was also helped as now there were fewer mistakes and the records staff had more time to process the forms during the day as the ‘by appointment only’ and not having to cover the cashier positions fully during lunch had clearly freed up some extra time for them. To deal with the problem of customers personal details not been recorded properly, the customer was asked to fill in a form which clearly legible showing how to spell their name address etc. Once all the forms had been filled out, it was advised that the supervisor provided an extra check on the forms before they were sent for processing. To assist with the implementation of this system a sort of a Kanban system could be set up, â€Å"In-Kanban†, â€Å"Out-Kanban† this way everything was fully completed before it was sent for processing, and there would be no mix ups, on what was processed and what has to be processed. Also as part of this kanban system to finalise the last step, approval by the manager must be signed on the form. The problem of the customers feeling rushed was solved when the records section were released from other duties such as fully covering the cashiers during lunch. If all of the above points are implemented successfully, the bank will be back on track to a successful and complimentary word of mouth.

Divisions in society: A choice Essay

The society that we move around has reinforced the divisions that are visible almost in every facet of our everyday lives. But is the diversity that we find in our society the true culprits that tend to divide our society? Are they to blame for the seeming divisiveness running rampant today? Can we truly say that we are a divided society? Looking around us, the reasons for this divisiveness that is present in our society is already visble without the usual investigation needed. From our clothes to the way we choose what to eat and how we speak, people tend to divide society into small compartments that will relieve them of the fears they have over other members of society. People have this tendency to seek comfort in what they are familiar with rather than broadening their horizons, so to speak. In this context, what truly divides society can be summarized into one word-FEAR. The apprehension of treading new ground and appreciating new beliefs and cultures seem to have laid a very strong foundation that nurtures this fear, and in good quantities, too. Television and advertisements have driven a wedge of sorts that inculacte a certain trend or doctrine, of you will allow the term, to classify the â€Å"have’s† and the â€Å"have not’s† in our society. Our viewpoints on certain matters do also differentiate us from one another, but that sholud not be the grounds that truly distinguish us from each other. What is truly essential is the respect we accord each one with beliefs, not whether we agree with them or not. Joining like minded groups of individuals can insulate one from other non-agreeable influences that we want to shutter out from our dalit lives. But does that answer the fear we have of others? This practice will not allow one to fully overcome this dread of others, in fact it might just trigger the opposite, of continually fearing what we don’t understand. Conclusion The divisions that have been wedged into our society have been for the most part one of choice, not of circumstance. It is one that must be taken out also by choice. People must strive to be more accepting of what others have chosen to be, or what they are. By what they are it is inferre that rather than throwing a blanket of faer on any one person, it would be better to discover the person behind it. Thus, a new appreciation of new cultures (or sub-cultures) would make for a more free-flowing, truly democratic society, each free to express

Why the South Lost Gettysburg essays

Why the South Lost Gettysburg essays The article "Who's to Blame?" discusses the reasons why the south lost the battle of Gettysburg. One reason the article gives as a possible explanation of the loss of the south is that the southern artillerymen were firing in unison because they were unorganized. The artillery was not supposed to go off at the same time because there would be a short period of heavy fire followed by a long period of no fire that allowed an opportunity for an advance of the Union troops. Lee knew about this but decided not to do anything about it. Another possible reason why the south lost the battle of Gettysburg is because of Pickett's Charge. Pickett's Charge was a charge ordered by Lee and commanded by George Pickett. The reason Pickett's Charge was ordered is because Lee believed the north was retreating because they were not firing anymore. The reason why Lee could not see if the north was retreating or not is because the north was positioned at the top of a long slow slopping hill behind a sto newall. The south charged up hill through the cornfield and when they were 300 feet away from the north the north started firing at the south again. Over  ¾ of the southern army was either killed or wounded because of Pickett's charge. Another possible reason for the south's loss is because of a lack of ammunition because a miss communication between Lee and Pendleton. I think that the main reason why the south lost the battle of Gettysburg is because of Pickett's charge. I think this because the south lost about  ¾ of their men while the north was virtually unharmed. The north was unharmed because they were behind a stone wall and the south was charging through an open field. I think that all of the other reasons why the south lost at Gettysburg contributed to their loss but the main reason was because the south lost so many men at Pickett's Charge. ...

The Purpose of Alternative Dispute Resolution (ADR) Essay

The Purpose of Alternative Dispute Resolution (ADR) - Essay Example The object of analysis for the purpose of this assignment is alternative dispute resolution (ADR) as any means of settling disputes apart from by means of a lawsuit. Alternatively, ADR is the finding a workable solution to a conflict outside the courtrooms. In many public courts, a request may be submitted to review the validity of ADR methods, but time and again, the court would hardly overturn the ADR decisions and awards if the disputing parties opted for the formation of a valid contract by which to abide. There are two major forms of ADR, namely arbitration, and mediation. Typically, Tansley observed that ADR comprises of early neutral evaluation, negotiation, conciliation, mediation, and arbitration. Owing to the burgeoning court queues, and the increased fees for litigation as well as time delays that have plagued litigants for many years, more national states have opted for ADR programs to solve disputes. Albeit scholars have noted that there are two main forms of ADR, negoti ation has been a most outstanding mode of dispute resolution approach that has gained great popularity. Negation as a means of dispute resolution allows the parties involved to meet within their own conveniences so as to settle the dispute between them. As such this approach provides an excellent platform where both the involved parties are in control of the whole process and the ultimate solution. Notably, Mediation is another sort of an informal alternative to litigation. Nicol observed that most often the mediators are also well-trained negotiators and can bring two opposing parties together. As negotiators, mediators attempt to work out a strategic settlement or agreement approach that is/ are somehow acceptable to both parties. In mediation, the one who always takes the lead in the process, the mediator in most cases do not decide on behalf of the parties neither does he/she decides the dispute. However, the mediator’s sole role in the process is always to aid the partie s involved in the dispute communicate as they try to settle the dispute themselves. In other words, the mediation process leaves the control of the outcome with the parties involved in the dispute.

Strategic Management in a Global Environment Assignment - 5

Strategic Management in a Global Environment - Assignment Example The paper tells that good governance means that all the authority and power is used in the most convenient way to uplift the performance of the institution without necessarily exploiting all the stakeholders and available resources. The secret of success lies in the power of the management team to utilize the strengths, weaknesses, opportunities, and threats to place the institution in a better functioning state. Good governance provides clear direction for the business institution. Transparency, fairness, accountability, planning, monitoring, and vigilance are the main building blocks of good governance. There is increased investment, boosted investor confidence, as well as interest. There is fairness in handling all stakeholders especially when there is good governance in a company. Good governance also strengthens the competiveness of the company besides making it cruise through the constant economic crises. Another benefit is scrapping off corruption and fund embezzlement, good g overnance has better strategies for conducting quality assurance programmes and giving comprehensive feedback for improvement in areas of weakness. The other side is bad governance; this is the true opposite of good governance. There lacks fairness, equity, responsiveness, transparency, effectiveness, and efficiency, in bad governance. In most case, bad governance precedes the downfall of a company. This means that the company is unable to survive the harsh and overwhelming market competition. Furthermore, many funds are misappropriated through lack of monitoring and evaluation. Bad governance is almost synonymous with poor planning and inadequate preparedness.