Notes

Question 1: a. What are the characteristics of operate and give modelings. cater up are the benefits, activities or satisfaction which are offered for barter or are provided in connection with the sale of goods. Characteristics of go: 1. Intangibility- run are intangible, we preserve non touch them. They are non physical objects. For physical exercise: An Airline sells a career ticket from A computer address to B destination. hither it is the matter of consumers perception of run than smelling or tasting it. 2. Perishability- Services are perishable. If its not theatrical roled today, it is unconnected forever. It sightnot be stored. For typesetters case: an unoccupied building, an sluggish person, if loabour stops working(a) its a complete waste. 3. Inseparability- Services and their providers are associated near and thus, not separable. For example: the entertainment industry, wellness experts and other professionals make and offer t heir service at the same time. 4. Heterogeneity- The quality of the operate substructure not be standardized. Te same figure of services can not be sold to totally the consumers even if they pay the same price For example: prices stipendiary for a service may either be likewise high or too low as seen in entertainment industry. 5.

Ownership- In the case of service, user can still have an access to service he can not own the services. For example: A consumer can use hotel room or swimming pool of the hotel, however the self-control corpse with the provider. 6. Simultaneity- Services cannot move to the channels or dispersion and can! not be delivered to the potential customers and users. Thus, either users are brought to the services or providers go to the users. For example: An Airplane cannot be brought to customer. 7. Quality measurement- Services can be measured in terms of service level. It is very difficult to rate or quantify kernel purchase. For example: we can quantify the food served in a hotel entirely the way waiter serves the customer or the...If you indigence to bewilder a full essay, order it on our website: BestEssayCheap.com

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